Protecting Your Privacy
At Dr Maryam Zamani we are 100% committed to protecting the privacy and security of our customers and site
visitors. We totally appreciate and respect how important privacy is. If you have any questions about how we
Protect Your Privacy, send us an email at [email protected]. For all our
services, the data controller — the company that’s responsible for your privacy— is MZ Medical Ltd.
How we use your information
We use your information in a number of different ways — what we do depends on the information. The following
sets this out in detail, showing how and why we use your information:
i) Your name and contact details – We use your contact details to respond to your enquiries and to keep you
up to date via email about our new products, news and offers.
ii) Your contact history with us – To provide a better customer service and support to you, we keep your
contact history to train our staff and to improve our service.
iii) Your response to competitions and promotions – You don’t have to give us any of this personal
information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our
optimal overall customer experience. But that is your choice – and we respect that.
We also anonymise and aggregate personal information (so that it does not identify you) and use it for
purposes including testing our IT systems, research, data analysis, improving our site and app, and
developing new products and services. We also share this information with third parties.
With your permission, we’ll send you marketing messages by email, text, to keep you aware of what we’re up to
and to help you see and find our products. You can stop receiving marketing messages from us at any time as
• By clicking on the ‘unsubscribe’ link in any email from us or MZ Skin
• By emailing us at [email protected]
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.
Please note that it might take a few days for all our systems to be updated, so you might get messages from
us while we process your request. Stopping marketing messages will not stop service communications (such as
order updates or where you have expressed an interest in an activity at Dr Maryam Zamani.
Seeing our adverts online
We also engage in online advertising, also to keep you aware of what we’re up to and to help you see and find
Like many companies, we target our banners and ads to you when you are on other websites and apps. We do this
using a variety of digital marketing networks and ad exchanges, and we use a range of advertising
technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific
services offered by some sites and social networks.
The banners and ads you see will be based on information we hold about you, or your previous use of Dr Maryam
Zamani (for example, your Dr Maryam Zamani search history, and the content you read on Dr Maryam Zamani or
on Dr Maryam Zamani banners or ads you have previously clicked on.
Keeping your information
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to
provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as
long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud
and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as
required, even after you have closed your account or it is no longer needed to provide the services to you.
You have a lot of rights relating to your personal information:
• The right to be informed about how your personal information is being used (like this notice!)
• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information we hold about you
• The right to request that we delete your data, or stop processing it or collecting it, in some
• The right to stop direct marketing messages and to withdraw consent for other consent-based processing at
• The right to request that we transfer or port elements of your data either to you or another service
• The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
If you want to exercise your rights, have a complaint, or just have questions, please contact us at [email protected].
Changes to how we Protect Your Privacy
We may change this page from time to time, to reflect how we are processing your data. If we make significant
changes, we will make that clear on the Dr Maryam Zamani website or by some other means of contact such as
email, so that you are able to review the changes before you continue to use Dr Maryam Zamani.
How to contact us
We always want to hear from our customers and if you:
• Have any questions or feedback about this notice
• Would like us to stop using your information
• Want to exercise any of your rights as set out above, or have a complaint
Please don’t hesitate to contact our Customer Care team, who will be happy to answer any questions you may
have. You can also contact our privacy data controller by calling or sending us an email at [email protected].